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Contact Priority Health

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Jump to contact information for: Members | Providers | Employers | Agents

Priority Health directory
Member contacts
Have questions about: Get answers:
Group health plans
(coverage through an employer)
online by email 800 446-5674
TDD/TTY for all plans   by email 888 551-6761
Spend less time on hold. Call your plan's representatives directly below.
PriorityHMOSM online by email 800 446-5674
PriorityPOSSM online by email 800 446-5674
PriorityPPOSM online by email 888 389-6645
PriorityEPOSM online by email 800 956-1954
PriorityPOS - Self Funded online by email 800 956-1954
PriorityPPO - Self Funded online by email 800 956-1954
HealthbyChoice AchievementsSM online by email 800 446-5674
HealthbyChoice IncentivesSM online by email 800 446-5674
PriorityHSASM online by email 888 389-6646
PriorityHRASM online by email 888 389-6646
PriorityFSASM flexible spending accounts online by email 800 956-1954
Medicare online by email 888 389-6648
Medigap online by email 800 852-9780
MyPrioritySM online by email 800 528-8762
Priority Health Medicaid & MIChild online   888 975-8102
Health coaching (available if your employer has purchased it) 800 446-5674
Mental health, counseling & substance use     800 673-8043
Complaints and grievances online   800 446-5674
Provider contacts
Have questions about: Get answers:
Provider Helpline   by email 800 942-4765
Urgent after-hours authorizations 800 942-4765 and press option 1
Specialty Resource Locator Line     800 998-1037
Pharmacy Help Desk     800 466-6642
Provider Services staff contacts online    
Addresses/phone/fax list online    
Behavioral Health staff and case review hours online    
Claims submission information online    
Employer contacts
Have questions about: Get answers:
Customer service 800 446-5674
Employer services 800 471-2504 option 3
Billing & Enrollment Customer Service 800 471-2504, option 3 then 3 again.
Small business sales department 800 471-2504, option 4
Account representatives
(large and small group)
online
Agent contacts
Have questions about: Get answers:
Agent services   by email 800 471-2504, option 3
Billing & enrollment customer service 800 471-2504, option 3 then 3 again
Small business sales department 800 471-2504, choose option 4

Not sure who to contact? Call our switchboard: 616 464-8000

Last modified: 1/10/2012
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