Contact Priority Health
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Jump to contact information for: Members | Providers | Employers | Agents
| Priority Health directory |
| Member contacts |
| Have questions about: |
Get answers: |
Group health plans (coverage through an employer) |
online |
by email |
800 446-5674 |
| TDD/TTY for all plans |
|
by email |
888 551-6761 |
| Spend less time on hold. Call your plan's representatives directly below. |
| PriorityHMOSM |
online |
by email |
800 446-5674 |
| PriorityPOSSM |
online |
by email |
800 446-5674 |
| PriorityPPOSM |
online |
by email |
888 389-6645 |
| PriorityEPOSM |
online |
by email |
800 956-1954 |
| PriorityPOS - Self Funded |
online |
by email |
800 956-1954 |
| PriorityPPO - Self Funded |
online |
by email |
800 956-1954 |
| HealthbyChoice AchievementsSM |
online |
by email |
800 446-5674 |
| HealthbyChoice IncentivesSM |
online |
by email |
800 446-5674 |
| PriorityHSASM |
online |
by email |
888 389-6646 |
| PriorityHRASM |
online |
by email |
888 389-6646 |
| PriorityFSASM flexible spending accounts |
online |
by email |
800 956-1954 |
| Medicare |
online |
by email |
888 389-6648 |
| Medigap |
online |
by email |
800 852-9780 |
| MyPrioritySM |
online |
by email |
800 528-8762 |
| Priority Health Medicaid & MIChild |
online |
|
888 975-8102 |
| Health coaching (available if your employer has purchased it) |
|
|
800 446-5674 |
| Mental health, counseling & substance use |
|
|
800 673-8043 |
| Complaints and grievances |
online |
|
800 446-5674 |
| Provider contacts |
| Have questions about: |
Get answers: |
| Provider Helpline |
|
by email |
800 942-4765 |
| Urgent after-hours authorizations |
800 942-4765 and press option 1 |
| Specialty Resource Locator Line |
|
|
800 998-1037 |
| Pharmacy Help Desk |
|
|
800 466-6642 |
| Provider Services staff contacts |
online |
|
|
| Addresses/phone/fax list |
online |
|
|
| Behavioral Health staff and case review hours |
online |
|
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| Claims submission information |
online |
|
|
| Employer contacts |
| Have questions about: |
Get answers: |
| Customer service |
800 446-5674 |
| Employer services |
800 471-2504 option 3 |
| Billing & Enrollment Customer Service |
800 471-2504, option 3 then 3 again. |
| Small business sales department |
800 471-2504, option 4 |
Account representatives (large and small group) |
online |
| Agent contacts |
| Have questions about: |
Get answers: |
| Agent services |
|
by email |
800 471-2504, option 3 |
| Billing & enrollment customer service |
800 471-2504, option 3 then 3 again |
| Small business sales department |
800 471-2504, choose option 4 |
Not sure who to contact? Call our switchboard: 616 464-8000