Enrollment
Enrolling new employees, making status changes and setting up open enrollment
Terminations
Terminating an employee's or dependent's coverage
Reinstatement
How to reinstate a terminated or laid-off employee
Eligibility
Determining employee and dependent eligibility
Billing
Our billing structure and what your bill looks like
Claims
How we process claims and where to send claim forms
Health plans
Details about your plan and all of our health plans
Coordination of benefits
When an employee has more than one health insurance provider
Grievances
How to file a complaint (This link takes you to member information.)
ID cards
When cards will arrive, how to use them, ordering replacements, etc.
Emergency
When going to the ER is covered
Account creation
Get access to our online tools so you can track your group's billing and enrollment info and more
Tutorials
A walk through our online tools and how to use them
Mandated
Enrolling employees and/or dependents in COBRA, in a group conversion plan or per a qualified medical child support order (QMCSO)
Confidentiality
Priority Health's member confidentiality policy and procedure
