Our policies and procedures

We have policies and procedures in place that protect the privacy of your information.

  • Every employee receives training when they are hired and on an annual basis.
  • Every employee must acknowledge that they understand they are required to keep member information private. They also learn about the actions the company will take if the privacy policies are not followed.
  • Priority Health has strict control of access to electronic and paper information specific to members. Only those users authorized with a password have access to electronic information. Paper information is stored in secure locations. Access is only given to those who need it to manage care for members or for administrative purposes.

Go to Your rights regarding your health information.