Resources for prism, your provider account with Priority Health

All users must create a prism account, even if you previously used the Provider Center.

For technical support for prism, contact the Provider Helpline at 800.942.4765.

prism Security

Learn about prism Security Administrators (pSAs) and additional security measures we've implemented to keep your account safe.

How to use your prism account

How to register for prism/create an account

Managing your group or facility

Claims and appeals

Updated January 2023

How to enroll a provider & make provider changes and track status

Updated January 2022

Digital navigation assistant

How to submit General Requests

Released in January 2022